Shipping & Returns

Draft — review and complete before publishing.

Shipping: We deliver orders to [countries] via [shipping company]. The expected delivery time is [number] business days after the order is confirmed.

Shipping cost: The shipping cost is [amount] and is shown before payment is completed. Since butter is a food product, it may be shipped in special packaging to preserve its quality [please specify details].

Returns: A return can be requested within [number] days of receipt under the following conditions: [conditions]. Due to the nature of food products, [please clarify the policy on opened products].

Refunds: After the returned product is received and inspected, the amount is refunded within [number] business days using the same payment method [or according to the approved policy].

Damaged products: If the product arrives damaged or does not match your order, please contact us within [number] days with a photo of the product and the order number.

Contact: For questions about shipping or returns, email us at [email] or call us at [phone number].